Trafalgar Financial Services (“TFS”) is a boutique financial services company specialising in a range of property financial services products, targeted at residential estates and complexes across South Africa. TFS acts as a broker for an insured property book value of approximately R150 billion and is registered with the Financial Sector Conduct Authority (License number: 1441) and the National Credit Regulator (NCRCP: 2678). TFS also offers a “niche” excess waiver product for sectional title schemes underwritten by Hollard. Our longstanding relationships with respected insurers and underwriters, customised systems and infrastructure, allow us to offer tailored products, at highly competitive rates, supported by world-class customer service. Contact Us
Legislation, set out in sections 3(1)(h) and 3(1)(i) of the Sectional Titles Schemes Management Act, 2011, requires that all bodies corporate have in force insurance cover and as more fully detailed in Regulations 3 & 23. Trafalgar Financial Services, is the market leading, and largest, broker of sectional title insurance with assets in excess of R150 billion insured. TFS is well placed and equipped to provide cover in line with legislative requirements as well as individualised, tailored cover to suit all bodies corporate, are well placed and equipped to provide cover in line with legislative requirements as well as individualised, tailored cover to suit all bodies corporate.
Trafalgar Financial Services, in conjunction with leading insurers, has developed a specialist sectional title product, tailor made for Bodies Corporate and in line with legislative requirements. Trafalgar Financial Services offers highly competitive premiums with optional extras such as excess waivers and shortfall cover. Our professional staff and specialist infrastructure ensure fast, effective and convenient claims management. A further, and critical value add, is the provision of professional valuation and risk assessments for all new clients (bodies corporate) upon inception with Trafalgar Financial Services to ensure the correct cover, and associated value, from the inception.
Insurance excesses and policy limits are both well-established norms in the insurance industry; excesses specifically, are often the first things adjusted (upwards) by insurers to address increasing loss ratios and, given owners are typically liable for excesses [PMR 29(4)], do you have the means to settle both the excess and potential shortfall unannounced and without warning?
Trafalgar Financial Service’s TRAFEX Policy, being the only one of its kind in the industry, offers peace of mind and will settle all excess(s) * and shortfall(s) * arising from related insurance claims whenever and whatever the circumstances.
All claims must be reported either (preferably) directly to Trafalgar Financial Services electronically to claims@trafalgar.co.za or telephonically on 0861 66 44 44, or alternatively to your portfolio manager direct. Trafalgar Financial Services, in an effort to compress turnaround times and make the claim process easier for our valued clients, does not require hardcopy claim forms signed, rather utilizing voice recording technology, in agreement with our insurer partners, who understand the importance of making this process simpler and faster.
* In most instances insurers apply cumulative excesses; subject to Trafex policy limits.
The above is not intended to be definitive; please read your insurance policy for more specific instructions relating to the claims procedure or contact Trafalgar Financial Services directly to arrange for one of our qualified and specialist brokers to assist you further.Trafalgar Financial Services (TFS) after hours number for claims (this number is specifically for clients insured through TFS).
AFTER HOURS CLAIMS NO. FOR EXTREME EMERGENCIES: 072 972 0812
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