Sectional Title Debt Collector – Johannesburg

Posted 4 weeks ago

Trafalgar is the leading residential letting agency across South Africa, letting and managing residential properties across all major metropolitan areas. Trafalgar is dedicated to providing

a comprehensive and tailored sectional title and Home Owners Association (HOA) property management service. Trafalgar offers a commercial property management service catering for all the management requirements associated with commercial, Retail and Industrial property.

Trafalgar is an authorised financial services and credit provider with a specialist property insurance broking focus on sectional title insurance and finance.

Trafalgar Johannesburg has an exciting opportunity for a Sectional Title Debt Collector  to join their dynamic team!. At Trafalgar we provide the culture, tools and environment for you to achieve unlimited success .The Sectional Title Debt Collector responsibility will be but not limited too:-



. Matriculation

. Computer Literacy (Microsoft Word &Excel)

. Basic accounting background an advantage

. Excellent communication skills

. Experience with debt collection and the DCA a requirement

. Legal background / experience an advantage (but not a requirement)

. Knowledge of legal processes pertaining to debt collection required

. Knowledge of Community Schemes and levy collections, including the STSM Act, DCA, and the NCA

Job Description:

·        Sending of sms’s as defined in the current debt collection procedure illustration (see Trafalgar Intranet and training manual)

·        Making telephonic contact with each arrear unit each month in line with national strategy and procedure guidelines

·        Sending of letters electronically/post on days illustrated in the procedure and slides

·        Handing over of accounts to attorneys for legal collection in line with a signed handover resolution, trustees’ instructions

·        Reconciliation of levy accounts

·        Going through the unallocated list to ensure payments are identified and allocated

·        Allocation of levy payments

·        Addressing client queries effectively following through to closure

·        Preparation of journals for DCA reversals on the Qdocs workflow

·        Debt collection recoveries

·        Addressing Unibase exception report

·        Debt collection review meetings with Portfolio Managers

·        Debt collection review meeting with relevant stakeholders

.       Negotiating payment arrangements

.        Monitoring accounts in arrears

Required Skills:

. Must be able to work under pressure

. Must be target driven

. Attention to detail.

. Must be excellent negotiating skills

Job Features

Job CategoryDebt Collections

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