Insurance

Trafalgar Financial Services (“TFS”) is a boutique financial services company specialising in a range of property financial services products, targeted at residential estates and complexes across South Africa. TFS acts as a broker for an insured property book value of approximately R150 billion and is registered with the Financial Sector Conduct Authority (License number: 1441) and the National Credit Regulator (NCRCP: 2678). TFS also offers a “niche” excess waiver product for sectional title schemes underwritten by Hollard. Our longstanding relationships with respected insurers and underwriters, customised systems and infrastructure, allow us to offer tailored products, at highly competitive rates, supported by world-class customer service. Contact Us

shareblock
Sectional Title, HOA & Shareblock Insurance

Specialised sectional title cover including free market leading trustee indemnity cover

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trafex
Trafex

Safeguard against unexpected and unpleasant insurance excesses

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claim
Claims

Lodge claim details online for fast and efficient insurance claim support

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faq
Frequently Asked Questions

All the answers to commonly asked questions and concerns

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Contact Details & Quotations

Contact us direct or complete your contactdetails for a broker to be in touch with you

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SECTIONAL TITLE INSURANCE

Legislation, set out in sections 3(1)(h) and 3(1)(i) of the Sectional Titles Schemes Management Act, 2011, requires that all bodies corporate have in force insurance cover and as more fully detailed in Regulations 3 & 23. Trafalgar Financial Services, is the market leading, and largest, broker of sectional title insurance with assets in excess of R150 billion insured. TFS is well placed and equipped to provide cover in line with legislative requirements as well as individualised, tailored cover to suit all bodies corporate, are well placed and equipped to provide cover in line with legislative requirements as well as individualised, tailored cover to suit all bodies corporate.

Trafalgar Financial Services, in conjunction with leading insurers, has developed a specialist sectional title product, tailor made for Bodies Corporate and in line with legislative requirements. Trafalgar Financial Services offers highly competitive premiums with optional extras such as excess waivers and shortfall cover. Our professional staff and specialist infrastructure ensure fast, effective and convenient claims management. A further, and critical value add, is the provision of professional valuation and risk assessments for all new clients (bodies corporate) upon inception with Trafalgar Financial Services to ensure the correct cover, and associated value, from the inception.

HOA AND SHAREBLOCK INSURANCE

Home Owners Associations (HOA’s) &Shareblock companies, while not legally obligated to have insurance cover, would be prudent to have at the very least (third party) public liability, directors’ liability and common property cover.

Further, many HOA’s and Shareblock companies seriously underestimate the value of their common property, especially when there are club houses, tennis courts or related features included in the common property which can, and often do, result in claim complications down the line through insurers applying average in related instances. Trafalgar Financial Services, being aware of potential oversights, tend to the valuation of the common property to ensure that adequate cover is in place as a free value add.

Trafex

Insurance excesses and policy limits are both well-established norms in the insurance industry; excesses specifically, are often the first things adjusted (upwards) by insurers to address increasing loss ratios and, given owners are typically liable for excesses [PMR 29(4)], do you have the means to settle both the excess and potential shortfall unannounced and without warning?

Trafalgar Financial Service’s TRAFEX Policy, being the only one of its kind in the industry, offers peace of mind and will settle all excess(s) * and shortfall(s) * arising from related insurance claims whenever and whatever the circumstances.

CLAIMS

All claims must be reported either (preferably) directly to Trafalgar Financial Services electronically to claims@trafalgar.co.za or telephonically on 0861 66 44 44, or alternatively to your portfolio manager direct. Trafalgar Financial Services, in an effort to compress turnaround times and make the claim process easier for our valued clients, does not require hardcopy claim forms signed, rather utilizing voice recording technology, in agreement with our insurer partners, who understand the importance of making this process simpler and faster.

GENERAL CLAIMS PROCEDURES
  • Always take all necessary and reasonable action to prevent, or minimize the loss;
  • Notify Trafalgar Financial Services of the loss as soon as reasonably possible thereafter (see claims above);
  • Retain any damaged property (salvage) for the relevant insurer;
  • Always report any incident involving criminal activity to their local SAPS and obtain a Case Reference Number;
  • Never admit to their potential liability and refer any correspondence in this regard directly to Trafalgar Financial Services;
  • Record the details of any Third Party potentially involved in the loss;
  • Image and the cause thereof;

* In most instances insurers apply cumulative excesses; subject to Trafex policy limits.

The above is not intended to be definitive; please read your insurance policy for more specific instructions relating to the claims procedure or contact Trafalgar Financial Services directly to arrange for one of our qualified and specialist brokers to assist you further.

CONTACT US

Trafalgar Financial Services (TFS) after hours number for claims (this number is specifically for clients insured through TFS).

AFTER HOURS CLAIMS NO. FOR EXTREME EMERGENCIES: 072 972 0812

Please complete the form below to contact us

Registration certificates for Trafalgar Financial Services (Pty) Ltd

Registration Certificates For Trafalgar Property Management (Pty) Ltd