Trafalgar is fully registered with the Estate Agency Affairs Board (“EAAB”), the National Association of Managing Agents (“NAMA”) and Council for Debt Collectors. Registration certificates with all Trafalgar’s registration details are available on the registration certificate page on this web site.

Trafalgar's residential property management service covers the full management requirements of Sectional Title Bodies Corporate and Home Owners Associations (HOA's), and consists of the following features:

1. Collections
a. Billing and distribution of owner levy statements by email, post or delivery to the property
b. Collection of levies and monthly charges
c. Follow-up of unpaid charges
d. Liaising with attorneys appointed to manage legal collections

2. Financial Management
a. Payment of and accounting for approved expenses, including salaries and wages
b. Preparation of the Annual Budget of Income and Expenditure
c. Monthly financial reporting, including performance to budget, balance sheet, levy roll, unit arrears and credit control reports, surplus report, investment account
bank statement(s)
d. Annual audit file preparation
e. Completion and submission of most statutory returns
f. Surplus funds invested in call accounts to maximise interest earnings

3. Administration, Secretarial and Advisory Services
a. Preparation and circulation of notices for General Meetings
b. Arranging, attending and taking minutes for trustee / directors’ meetings
c. Preparation and mailing of correspondence
d. Preparation and issuing of Clearance Certificates
e. Sectional Title and Home Owners Association management advice
f. Liaison with maintenance and building contractors
g. Maintenance of statutory and permanent records

4. Insurance Services
a. Insurance cover for common property and improvements brokered by Trafalgar Financial Services.
b. Claims management for policies brokered by Trafalgar Financial Services

5. Property Internet Site and Online Access to Management Information
a. Direct online access to minutes, rules, plans, contact details and real time financial reports on the Marketplace Online.
b. Electronic reporting of levy statements and management information

6. Professional Team
A dedicated team consisting of an experienced Residential Property Portfolio Manager, assisted by a Credit Controller and Personal Assistant will be assigned to manage all aspects of your property management service requirements.

7. Flexicaretaker
Some properties are not in a position to afford a full time caretaker even though maintenance, security, cleaning and pool care responsibilities may require it. A well-maintained property not only enhances the lifestyles of residents, but it also preserves and enhances the value of residential property assets, rentals and returns. Flexicaretaker will manage contractors, gardeners, cleaners, security guards and maintenance workers, as well as conduct regular inspections and attend to urgent maintenance projects on a flexi-time basis and to fit a particular property’s needs, budget and cash flow.

8. Property Loans
Routine maintenance and improvements such as painting, waterproofing and security installations are vital to preserving the value of a property and the lifestyles of residents. Trafalgar can help overcome cash flow constraints with flexible loans on competitive terms to fund such necessities and within cash flow affordability parameters. A loan of this nature often allows onerous special levies to be avoided as well as inflationary escalations that arise when maintenance requirements are postponed.

9. Levy Solutions
Eliminate the pressures of late and arrear levies with a product that settles the full levy income, less a cost-effective and agreed finance charge (on average 5% – 7%), on the 1st of each month. Levy solutions achieves a consistent and predictable cash flow for a property and supports accurate planning for maintenance or refurbishment projects.

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